Keurig K45 Elite Brewing System, Black

CUSTOMER REVIEW



Somehow, my wife and I missed the Keurig train. Despite being serious coffee drinkers (I probably approach 4-5 cups on a normal day) and despite owning a Bialetti, a French press and of course a drip machine, we simply never got around to buying a Keurig. Well all of that changed when we found ourselves with enough store credit on returns to finally buy one. We've had it for a little while now (and are familiar enough with the Keurig system through friends and family) and definitely have some thoughts to share!



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THE MACHINE

Though this is our first Keurig, we have been around many in the past. The build quality and construction is very similar to the other popular Keurig machines, as far as I can tell. I remember my parents investing in one of the first Keurigs for their office, and I do agree with other reviews; there has been some degradation in overall quality. We made the decision that convenience was what we were looking for, and I really think this model does that at an acceptable price. The K45 Elite includes three brewing sizes: small, medium and large (6oz., 8oz. and 10oz.), chosen by pressing one of the buttons on the top of the machine. This model also includes an auto-off power-saving mode (2 hours) that can be activated or deactivated by pressing the button on the control panel - this setting is saved after the machine turns off so you only have to set it once. This model also comes with a new carbon-filter system (more on that in the Q&A). One small but important feature is the removable drip tray. This allows you to use a taller mug/thermos/travel cup without having to hold it the whole time at an angle. More on these details later. The K45 Elite also feature QuietBrew technology, something I was pretty skeptical about at first. Compared to other older generations, however, I did notice this to be somewhat quieter. I didn't feel as though the older models were particularly loud, but then again I'm not waking up at 4AM to go to work either so it's possible that this is a God-send for some people.



The reservoir holds 48oz. of water, although to be honest I feel like I'm constantly filling it (okay, I drink wayyy too much coffee). Still, it's a decent size, easily removed and if it were any bigger the Keurig would look unbalanced in terms of aesthetics, so I understand the reasoning behind it. After just a little bit of "thinking", I find that this model brews pretty quickly (around 1 minute total) although I wish that the "add water" warning would come on BEFORE you try to brew a cup. My wife was running out of the door for work and despite looking like it had at least a cup in it, the "add water" LED came on after I pressed it. Needless to say, my wife went to work coffee-less that day.



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THE DRINKS

Here's what I love about the Keurig: it makes GREAT coffee every time. As long as you have the right K-Cups, you are almost guaranteed a well-brewed cup of coffee without grounds or that burnt taste you get after an hour of it sitting on the hot plate. I'm also pretty pleased that it makes tea and other hot beverages (cocoa) without needing to be cleaned out first. After brewing four cups of coffee we ran a tea K-Cup through it and it tasted as good as it would have boiling the water in a kettle.



I'm a bold drinker myself, as is my wife, but we do have family that will only drink lighter roasts - I really love being able to offer everyone whatever they like best without anyone having to settle for whatever is in the pot at that time. This also goes for the few times we want decaf - usually we buy a bag of decaf that will sit for weeks before I'm in the mood for a late-night coffee...we've thrown away jars of the stuff before, now I just pull out the K-Cup I want!



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Q&A WITH KEURIG

I contacted Keurig directly with a couple of questions, and have provided their (paraphrased) answers below with their permission:



Q: With the new filter system, has the descaling process changed?

A: No, the carbon filter system is there to purify the water for taste, however it will not remove trace minerals and you will need to descale the Keurig when necessary.



Q: Does that mean that if you use your own filtered water, say from a Brita pitcher, you don't need to use the filters?

A: That is correct.



Q: I've seen reports of K-Cups and accessories for the Keurig system damaging it - would this be covered by the warranty?

A: Only Keurig-licensed K-Cups and accessories are covered by our warranty - you will see "Keurig Brewed" on the product's packaging. Without this notation we can of course offer diagnosis and repair, but it may not be covered by the warranty.



Q: Does using a Keurig (any model) provide any savings over a traditional drip coffee maker?

A: Given the wide variety of drip coffee makers available, it wouldn't be fair to give you an answer without proper research.*



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*ENERGY SAVINGS

Well, I appreciate the CS Rep's answer - I wouldn't want a guess of an answer anyway. Lucky for us, Energy Star has done the research for us. According to a 2011 study collecting data from numerous energy-related organizations, single-serve coffee machines offer substantial estimated energy savings over traditional hot-plate (drip) coffee makers. Of course, a lot depends on your usage (how often do you use it, how soon do you turn it off etc.) but overall their findings state that single-serve coffee makers like the Keurig offer between 43-45% energy savings per year. For my wife and I, this is a significant figure...especially after switching to LED lightbulbs to save on our electric bill.



The report also states that "reducing the duration of the active mode is the first and very simple efficiency measure to consider." The new 2-hour auto-off feature on the Keurig is a little lengthy compared to what EnergyStar suggests (30m-1hr), but is absolutely a welcome feature. I will link to the report in the comments so you can take a look.



Personally though I know the Keurig system by design does incur waste in terms of using more plastic, more places are offering Keurig recycling bins where you can drop off your empty Keurig pods for recycling. The energy savings potential was enough to justify the additional waste in our minds, and if you are super concerned about recycling, the Brooklyn Beanery uses Plastic #5 cups that are 100% recyclable.



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OVERALL



+ Convenient

+ Brews great coffee

+ Variety. Variety. Variety.

+ Includes filter system for those who don't have filtered water

+ Offers substantial energy savings depending on your habits



If you've decided you want a Keurig, I highly recommend this model. It is simple, efficient and makes a great cup of coffee. I would, however, advise on reading the negative reviews found on this site - many of them are well-written and contain stories about what happens when the Keurig does NOT work as designed. Personally I have yet to encounter any issues, but will update this review in six months or whenever something goes wrong.



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SUGGESTIONS



I thought I would add a few of our coffee suggestions to this review - these are some of our favorite K-Cups!



Dark, full body drinkers: Caribou Coffee Obsidian (YUM.)

Medium roast-lovers, plenty of flavor: Newman's Own Medium Roast

Light roast drinkers: Green Mountain Coffee Breakfast Blend

For people who like variety: Brooklyn Beans Variety Pack (note: not licensed)

Decaf-extraordinaire: Timothy's Decaf Colombian